Welcome to Betway Casino (“we,” “our,” “us”). By accessing or using our website (https://betwaynz.com/), you agree to comply with and be bound by the following Terms and Conditions. If you do not agree with any part of these terms, please do not use our services.
1. General Terms
1.1 These Terms and Conditions govern your use of Betway Online Casino and all services provided through our platform.
1.2 By creating an account, you confirm that you are at least 18 years old (or the legal gambling age in your jurisdiction) and legally allowed to participate in online gambling.
1.3 We reserve the right to update these Terms at any time. Continued use of our services constitutes your acceptance of any changes.
2. Account Registration & Security
2.1 To access certain features, you must create an account with accurate and up-to-date information.
2.2 You are responsible for maintaining the confidentiality of your login details. If you suspect unauthorized access to your account, contact us immediately at [email protected].
2.3 We reserve the right to suspend or terminate accounts that violate these Terms or show signs of fraudulent activity.
3. Deposits, Withdrawals & Payments
3.1 Deposits: You can deposit funds using approved payment methods listed on our website. Some payment methods may have processing fees.
3.2 Withdrawals: Withdrawals must be made using the same payment method as your deposit where possible. Withdrawal processing times may vary.
3.3 Verification: We may request identity verification documents before processing withdrawals. Failure to comply may result in account suspension.
3.4 Bonuses & Wagering Requirements: Bonuses are subject to specific wagering requirements before withdrawal. Check our Bonus Terms for details.
4. Responsible Gambling
4.1 We promote responsible gambling and provide tools to help you control your gambling activity, including deposit limits, self-exclusion, and reality checks.
4.2 If you need assistance, contact [email protected] or visit responsible gambling organizations like GambleAware or Gamblers Anonymous.
5. Game Rules & Fair Play
5.1 All games are operated using certified Random Number Generators (RNGs) to ensure fairness.
5.2 We do not tolerate cheating, fraud, or the use of automated systems (bots) to manipulate gameplay.
5.3 We reserve the right to void bets and suspend accounts involved in unfair play.
6. Restricted Jurisdictions
6.1 Access to Betway Online Casino may be restricted in certain jurisdictions. You are responsible for ensuring that online gambling is legal in your location before using our services.
6.2 We may refuse service to players from countries where online gambling is prohibited.
7. Privacy & Data Protection
7.1 We collect and process personal information in accordance with our Privacy Policy.
7.2 We implement security measures to protect user data but cannot guarantee absolute security.
7.3 By using our services, you consent to our data collection and processing practices.
8. Liability & Disclaimers
8.1 We do not guarantee uninterrupted service and are not responsible for technical errors, including internet failures or system malfunctions.
8.2 You acknowledge that gambling involves risk and that you may lose money. We are not liable for any financial losses incurred through your gambling activity.
8.3 Our maximum liability for any claim related to our services shall not exceed the amount you have deposited in your account over the last six (6) months.
9. Account Closure & Termination
9.1 You may request to close your account at any time by contacting [email protected].
9.2 We reserve the right to suspend or terminate accounts due to:
- Breach of these Terms and Conditions
- Fraudulent activity or chargebacks
- Abuse of promotions and bonuses
- Legal or regulatory requirements
10. Governing Law & Dispute Resolution
10.1 These Terms and Conditions are governed by the laws of New Zealand.
10.2 Any disputes shall first be attempted to be resolved through customer support at [email protected]. If unresolved, disputes may be referred to an independent third-party arbitrator.
11. Contact Information
For any questions, concerns, or support requests, contact us:
📍 Address: 199 Hillside Road, South Dunedin, Dunedin 9012
📧 Email: [email protected]
🌐 Website: https://betwaynz.com/