1. Information Betway casino
When you use our website betway casino and services, we may collect the following types of information:
1.1 Personal Information
We collect personal details when you register an account or interact with our platform, including:
- Full name
- Date of birth
- Email address
- Phone number
- Residential address
- Payment details (such as credit/debit card details or e-wallet information)
- Government-issued ID for identity verification
1.2 Usage & Technical Information
We automatically collect technical data when you visit our website, including:
- IP address
- Device type and browser
- Operating system
- Cookies and tracking technologies
- Website usage and activity logs
1.3 Third-Party Data
We may receive information about you from third parties, such as payment providers, fraud detection services, or marketing partners.
2. How We Use Your Information
We use the collected data to:
- Provide and manage your account – including deposits, withdrawals, and gameplay.
- Ensure security and fraud prevention – verifying user identity and preventing unauthorized access.
- Comply with legal and regulatory obligations – including anti-money laundering (AML) and Know Your Customer (KYC) requirements.
- Improve user experience – personalizing content, promotions, and customer support.
- Communicate with you – sending service updates, promotions, and account-related notifications.
- Analyze website performance – using cookies and analytics to enhance our services.
3. Data Protection & Security Measures
We implement security measures to protect your personal information from unauthorized access, loss, or misuse. These measures include:
- SSL encryption to secure transactions and communications.
- Two-factor authentication (2FA) for enhanced account security.
- Regular security audits to identify and address vulnerabilities.
- Access restrictions – only authorized personnel can access sensitive data.
However, while we take reasonable precautions, no online platform is 100% secure. We encourage you to use strong passwords and enable security features for additional protection.
4. Cookies & Tracking Technologies
We use cookies and similar tracking technologies to enhance your browsing experience and analyze website usage.
4.1 Types of Cookies We Use
- Essential Cookies – Necessary for website functionality (e.g., login authentication).
- Analytical Cookies – Help us understand user behavior and improve our platform.
- Marketing Cookies – Used for personalized promotions and targeted advertisements.
You can manage or disable cookies through your browser settings, but this may affect website functionality.
5. Sharing & Disclosure of Information
We do not sell or rent your personal data. However, we may share information with:
- Payment providers – to process deposits and withdrawals securely.
- Regulatory authorities – to comply with legal obligations.
- Fraud prevention services – to detect and prevent fraud or suspicious activities.
- Marketing partners – if you opt-in to receive promotional offers.
In case of a business merger or acquisition, your data may be transferred to the new entity, but it will remain protected under this Privacy Policy.
6. Your Rights & Choices
You have the following rights regarding your personal data:
- Access & Correction – You can request a copy of your personal data or correct inaccuracies.
- Data Deletion – You may request to delete your account and associated personal data, subject to legal obligations.
- Opt-out of Marketing – You can unsubscribe from marketing communications at any time.
- Restrict Processing – You may request limitations on how we use your data in certain cases.
To exercise these rights, contact us at [email protected]. We may require identity verification before processing your request.
7. Data Retention
We retain your personal data for as long as necessary to:
- Provide our services and fulfill your transactions.
- Comply with legal and regulatory obligations (e.g., financial and AML laws).
- Resolve disputes and enforce our agreements.
After the required retention period, your data will be securely deleted or anonymized.
8. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for their privacy practices, and we encourage you to review their privacy policies before providing any personal data.
9. Children’s Privacy
Our services are strictly for users aged 18 and above. We do not knowingly collect personal data from minors. If we discover that a minor has provided us with information, we will delete it immediately.
10. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Significant changes will be communicated via email or website notifications. Continued use of our services constitutes your acceptance of the revised policy.
11. Contact Information
If you have any questions about this Privacy Policy or your data rights, please contact us:
📍 Address: 199 Hillside Road, South Dunedin, Dunedin 9012
📧 Email: [email protected]
🌐 Website: https://betwaynz.com/
